RETURN AND CANCELLATION POLICY

REFUND & CANCELLATION POLICY

Cypher Quantum Ltd

This Refund and Cancellation Policy explains the conditions under which participants may cancel purchases or request refunds for educational courses and training programs offered by Cypher Quantum Ltd.

Cypher Quantum Ltd provides consulting services, lectures, and educational training programs in digital format designed for professional development and learning purposes.

1. Digital Educational Content

Many educational programs offered by Cypher Quantum Ltd consist of digital learning materials, online courses, lectures, and training modules delivered electronically.

Once access to digital educational content has been granted and the content has been accessed or used, the service is considered to have begun.

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 of the United Kingdom, the statutory cancellation right does not apply once the delivery of digital content has started with the user’s consent.

2. No Refund After Access to Course Content

Once a participant has accessed or begun using the course materials, lessons, lectures, or training modules, the purchase is considered consumed and refunds will not be provided.

Participants are encouraged to review the course descriptions carefully before completing a purchase.

3. Cancellation Before Access

If a participant purchases a course but has not accessed the digital content, they may request cancellation within the applicable statutory period, provided the course has not been opened or used.

In such cases, requests may be reviewed in accordance with applicable consumer protection regulations.

4. Technical Issues

If a participant experiences a verified technical problem that prevents access to purchased educational content, Cypher Quantum Ltd will make reasonable efforts to resolve the issue.

Where appropriate, access may be restored or alternative access provided.

5. Course Descriptions

Cypher Quantum Ltd provides clear descriptions of all educational programs to help participants make informed purchasing decisions.

Participants are responsible for reviewing course details before completing a purchase.

6. Non-Transferable Purchases

Access to purchased educational courses and materials is personal to the participant and may not be transferred, shared, or resold.

7. Payment Processing

All payments for educational programs are processed through authorized payment service providers.

Cypher Quantum Ltd does not store payment card information and does not process payment card data directly.

8. Contact

Requests related to cancellations or technical access issues may be submitted through the contact information provided on the website of Cypher Quantum Ltd.

London, March 2026